Returns Policy

Buy With Confidence

Whilst we know you will be delighted with your purchase, on the rare occasion when you are not, we are more than happy to offer you an Exchange, Credit Note or Refund on your purchase if it is returned to us within 30 days from receipt providing the item is unworn, in pristine condition, with its original packaging and all relevant receipts and documentation. This offer does not include personalised / engraved items or special orders and does not affect your statutory rights.

An Exchange, Credit Note or Refund can be issued by telephoning us on 01462 684330 and returning your goods to the address below.

This applies to website purchases only.


Glenray Jewellers Ltd

7a Market Place


Hertfordshire.  SG5 1DR